Section 6 · iv
Resources & support
You don't have to figure everything out on your own. Yarno has a range of resources to help you get the most out of the platform, and a team of people ready to support you.
Download the full Yarno Customer Playbook (PDF)
Yarno support site
The Yarno support site has detailed how-to articles covering every part of the platform. If you have a specific question about how something works, start there.
Content Resource Hub on Yarno Boards
The Content Resource Hub in Boards is a great resource for content creation guidance, including writing tips, examples and best practice advice. Access it via the Help button in the left-hand panel of Boards.
Your Yarno CSM
Your Customer Success Manager is your go-to for anything not covered by the support site. They can help with campaign planning, content advice, reporting, stakeholder presentations and more.
Don't wait until something goes wrong to get in touch. Your CSM is there to help you succeed, not just to troubleshoot problems.
Webinars & case studies
Yarno runs webinars and publishes case studies covering topics like campaign strategy, content best practices and how other organisations are using Yarno. Ask your CSM for the latest resources or to be added to upcoming webinar invitations.
You now have everything you need to plan, run, review and continuously improve your Yarno campaigns. Your CSM is always available if you need support along the way.