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Keep up to date with the latest in learning trends (think gamification and microlearning), brain science, productivity, and more. Subscribe to receive our Yarno Stories, below.

Microlearning

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Microlearning Whitepaper

Microlearning, as the name suggests, is learning delivered in small doses. Discover why microlearning matters in this downloadable whitepaper.

Author

Holly Eggers

min read

All of the above: Why multiple choice quizzes are a powerful learning tool

Why multiple-choice quizzes might be your answer: the engaging and efficient tool that enhances knowledge, improves retention and motivates learners in a fast-paced learning environment.

Author

Sally Reay

min read

How the marketing team created a microlearning campaign.

At Yarno we love learning, too. And every couple of months we roll out an internal Yarno microlearning campaign to upskill and embed and refresh the knowledge. Each team takes it in turn to create campaigns, and this time it was marketing's turn to create a campaign.

Author

Holly Eggers

min read

Gamification

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Gamified training: scoring high in corporate environments

Gamification in corporate training uses game elements to significantly boost engagement and retention. It transforms traditional, passive learning into interactive, effective experiences, enhancing employee performance and motivation.

Author

Sally Reay

min read

Unlocking motivation in workplace learning: a playbook for L&D managers

We get into the nuts and bolts of motivation and how L&D managers can harness both intrinsic and extrinsic motivation to create better learning experiences for employees (and in turn, get better business results).

Author

Mark Eggers

min read

Level up your onboarding with gamified microlearning

Did you know that 60% of companies do not set any goals or milestones for new hires? We believe companies can level up their onboarding with gamified microlearning.

Author

Ellie Doyle

min read

Product

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Top 5 tips to get the best out of Yarno AI

Here are five quick tips to help you prompt better, polish your questions and make Yarno AI your ultimate content sidekick.

Author

Holly Eggers

min read

What are primer questions?

Primers are a set of benchmark questions that are used to measure learner performance before and after a campaign.

Author

Holly Eggers

min read

Yarno confidence surveys

Yarno's confidence survey feature introduces a new measure of learner confidence on campaign topics.

Author

Holly Eggers

min read

Customer service

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The Evolution of Customer Success: Standing on the shoulders of Service

Discover how shifting from customer service to customer success unlocks long-term growth.

Author

Emily Huang

min read

3 tips to level up your online customer service experience (that you may not have thought of!

We've recently given our customer support site a bit of a facelift - and we've learnt some handy tips to level up online customer service along the way!

Author

Ellie Doyle

min read

The power of role-play in customer service

Your customer-facing teams face a plethora of trials and tribulations in dealing with all manner of customer queries: the good, the bad and the ugly. Regular role-playing activities will help prepare them for any curveball scenario.