Case Studies

Real customers, real business results.

Healthcare

Advance Care Planning Australia sees learner completion rates of 97% with Yarno!

Advance Care Planning Australia is an Australian Government initiative, dedicated to improving education and awareness about planning for future health care. Their goal is to support health and aged care professionals and the broader community, have meaningful conversations about the benefits of advance care planning.

Retail

BCF increases NPS by 2 points with Yarno!

BCF is a leading outdoor retailer, with stores in every Australian state and territory. With expert knowledge and service, BCF provides everything Aussies could possibly need for their next boating, camping or fishing adventure, all under the one roof.

Sales

Blackmores achieves Yarno's highest-ever participation rate for a first campaign at 94%!

Blackmores is Australia’s leading natural health company. Based on the vision of founder Maurice Blackmore (1906-1977), they are passionate about natural health and inspiring people to take control of and invest in their wellbeing. They develop high-quality products and services that deliver a more natural approach to health, based on their expertise in vitamins, minerals, herbs, and nutrients.

Sales

Grant Broadcasters use structured onboarding to help their new hires hit their numbers quicker

Grant Broadcasters began in 1942 as the local 2DU radio station in Dubbo, NSW. Now, in 2020, they operate 52 commercial broadcast stations across every state and territory in Australia, including 5 in joint-venture with Capital Radio Network. With 500+ staff, if you've got ears and an aerial, you would have heard their voices. From Dubbo, to Devonport, to Darwin, they cover a lot of ground, but they're local to the bone.

Government

IPAA NSW increases learner performance by 21%!

The Institute of Public Administration Australia (IPAA) NSW is the leading not-for-profit membership association supporting the NSW public service. With deep expertise in public administration, IPAA NSW is uniquely positioned to design and deliver learning programs tailored to the needs of government employees.

Transport & Logistics

Kent Removals & Storage reduces claims by 41% using Yarno!

Kent Removals & Storage is the largest family-owned Australian relocation and removals provider, with 70 years of expertise. They have an extensive network of branches and partners, and one of the largest and most efficient moving fleets in the country.

Government

Mental Health Victoria increases learner performance by 21%

Mental Health Victoria is the peak body for mental health in Victoria. They work with a wide range of organisations to help improve the broader Mental Health service system. Their purpose is to ensure that people living with a mental illness can access effective and appropriate treatment and community support to enable them to participate fully in society. One aspect of this work includes the provision of professional development programs to workers delivering mental health services, including workers delivering ‘recovery-oriented psychosocial disability supports’ as part of the National Disability Insurance Scheme (NDIS). In developing the ‘recovery-oriented psychosocial’ capabilities of NDIS Support Workers, MHV recognised that they would need to respond to certain challenges.

Transport & Logistics

Ron Finemore Transport addresses knowledge gaps because safety is their No.1 priority

Ron Finemore Transport has the safest, youngest and most modern fleet in Australia. Operating across more than three states, they maintain a fleet of 280+ trucks and 600+ staff. If you've driven on an Australian road in the past 15 years, you'd recognise their bright red trucks hauling food, produce, fuel, feed and grain, safely on their way.

Retail

Supercheap Auto increases like-for-like sales and overall NPS scores using Yarno

Supercheap Auto is Australia and New Zealand’s largest automotive business with 300 stores, 3,800 team members, and more than 10,000 different items available in store. Their red and yellow branded stores are a staple for anyone with a car in Australia and New Zealand, as their staff are on-hand to help you find anything that you and your car might need. Spray paint? Got it. New car battery? Got that too. Need to know how to paint your car and install a new battery? Just ask one of their lovely staff, they'll be sure to show you how.

Retail

The power of knowledge: Winning Academy drives & scales knowledge and performance through Yarno

Winning Academy is the training and consultancy arm of the Winning Group, which has a mission to provide the best experiences in the world, for the world. We work with brands like Winning Appliances, Appliances Online, Winning Services, ORA Restaurant, Heelix, Deep Sphere, Birithmico and Golf Bites, to create high performing and knowledgeable teams.

Our customers have achieved some fantastic results

A petrol carrier

Reduced on-road incidents by 76% in the quarter following a Yarno campaign.

Supercheap Auto

Increased product Net Promoter Score (NPS) by 9 points across a 6 week campaign.

Grant broadcasters

Reduced turnover by 12% by reducing the time it takes for new salespeople to onboard.

Get started today

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What our customers say

It’s shifted the team’s attitude toward the training. They’re excited, having fun, talking about it and REALLY stoked by the competition aspect.
Dan Haney, Supply Chain Manager
The program is fantastic in that if it thinks that you are missing some knowledge, it is able to construct the quizzes to promote learning in that particular area.
Field Salesperson
A significant number of workers were able to immediately apply their learning to the workplace situation, and demonstrate new behaviours on the job.
David McGuire, Director
The new learner confidence survey feature in Yarno is really valuable in helping us assess learning campaign effectiveness. It has given us more insights into our learners to help gauge what they know well and to identify the areas where we can support them with additional training to personalise their future learning.
Ryan Peters and Josie Oliver, Rebel Training Managers
The competitive nature of points and leader boards whilst at the heart of it the focus is on embedding learning - love it!
A senior manager
This was a really beneficial campaign. Very informative, great for mental health awareness. It was impersonal which was great, but also provided real world examples. Genuinely created a lot of conversations within our organisation about support, relationships and improving our positive team culture.
Paul Gunter, Account Manager

We’d love to chat about how Yarno can benefit your business

Illustration headshot of Mark Egger

Mark, our Head of Sales, will organise a no-obligation call with you to understand your business and any training challenges you’re facing. Too easy.

Awards

2026 AITD Winner

Best use of gamification for learning

2026 AITD Winner

Best use of technology for learning

2025 LearnX Platinum Winner
2025 Brandon Hall Bronze Winner
2025 Breakthrough Culture Winner
2025 APAC Learning Awards Winner

L&D provider of the year

2024 AITD Winner

Best use of technology for learning

2024 AITD Winner

Best use of gamification for learning