Advance Care Planning Australia sees learner completion rates of 97% with Yarno!
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Completion rate
Feedback rating
Increase in learner confidence
Watch how
Advance Care Planning Australia
uses Yarno
We use Yarno to target a typically hard-to-reach workforce and are thrilled to see 97% of learners completing their Yarno campaigns. The team is great to work with, and the results have been fantastic.
Who they are
Advance Care Planning Australia is an Australian Government initiative, dedicated to improving education and awareness about planning for future health care. Their goal is to support health and aged care professionals and the broader community, have meaningful conversations about the benefits of advance care planning.
Features used:
The challenges
Voluntary learning
Advance Care Planning Australia offers training and education for up to 60,000 health and aged care professionals across the country. As the learning is voluntary, they needed an innovative and engaging solution to deliver the content and allow them to gather learner feedback on the training material.
Distributed workers
The health and aged care workforce are highly mobile and work Australia-wide and are not direct employees of Advance Care Planning Australia, making it challenging to get everyone together for training. They needed a solution that was easily accessible from anywhere.
Time-poor learners
Health and aged care professionals juggle many tasks and have different schedules – some are mobile, some work shifts, and some are in the office 9-5, making it hard to take time out to attend in-person training days. They need to fit their learning in around how they work and they need it to be quick.
How Yarno addressed these challenges
Yarno partnered with Advance Care Planning Australia to deliver a flexible, engaging learning solution tailored to the needs of busy health and aged care staff. To accommodate demanding schedules, Yarno created bite-sized, just-in-time learning bursts accessible anytime, at anytime, making it easy for staff to participate. The training was delivered through six targeted campaigns over 12 months, helping to avoid information overload and reinforce key topics over time. Scenario-based questions were used to enhance engagement and ensure relevance by allowing learners to apply knowledge to real-life situations. Ongoing feedback and confidence surveys enabled continuous improvement, ensuring the content remained impactful and relevant. This approach resulted in an impressive learner rating of 4.66 out of 5 across all campaigns and enabled Advance Care Planning Australia to maintain learner engagement, reinforce critical messages, and create a lasting impact.
Key results
97%
average active completion rate = 97% of health and care workers who started the campaign managed to find time to finish it and thought it worth completing.
4.66/5
learner feedback rating across all campaigns to date.
15-30%
increase in self-reported learner confidence. This is taken from the pre-campaign rating to the post-campaign rating in the first three campaigns.
Get started today
Ongoing Yarno usage
Advance Care Planning Australia is continuing its journey with Yarno, with three more campaigns in development to round out the six-module project. By leveraging Yarno’s learning platform, Advance Care Planning Australia is making a meaningful impact, helping the health and aged care workforce navigate critical healthcare conversations with confidence and clarity.
We’d love to chat about how Yarno can benefit your business
Mark, our Head of Sales, will organise a no-obligation call with you to understand your business and any training challenges you’re facing. Too easy.
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