We get into the nuts and bolts of motivation and how L&D managers can harness both intrinsic and extrinsic motivation to create better learning experiences for employees (and in turn, get better business results).
Have you tried team-based learning (TBL) in your workplace? Teamwork is well known for boosting productivity in the workplace, but what about when it comes to L&D?
Human-centred skills like communication, leadership, critical thinking, and emotional intelligence should be, according to industry leader, Josh Bersin, described as 'power skills'.
To create a safe working environment for their staff, Dyers makes sure they're staying on top of their compliance training. No job's too important that it can't be done safely!
Crown Coaches uses Yarno to close skills gaps across drivers at 3 different depots. For Crown, our microlearning campaigns are an easy way of getting the same consistent message across to all their staff, who are spread throughout Victoria.
At Yarno, we like to call our microlearning modules 'campaigns' - so I describe our learning model as a ‘campaign-based’ approach. The word 'campaign' might typically be associated with marketing, rather than learning, but it turns out the two actually have quite a bit in common.
The COVID-19 pandemic has likely changed how we shop forever. And with the huge surge in online shopping (especially for items we'd never dreamt of buying online - hello Koala!), there's an added pressure and expectation on the delivery process.
Learn how to make customer service your business, and turn customers into raving fans with this epic CX eBook.
GIFs and memes are awesome. But not for the reasons you are probably thinking. I’m talking about gif’d up learning content here!
Hello and welcome back: it's Part 3 of More LOL = More Learn presented by me, Mark, I-wish-I-was-a-comedian, Eggers. This time we're getting down to business: how can you use humour to make sure your learners keep learning?
A hero in the time of toilet paper shortages, Who Gives a Crap has maintained their top-quality product, while delivering on their guarantee that no subscriber would run out of toilet paper.
In this instance, the company turned the blame for a poor job done back onto me - the customer! Not a great way to create raving fans of their business...