Mark Eggers

At Yarno, we like to call our microlearning modules 'campaigns' - so I describe our learning model as a ‘campaign-based’ approach. The word 'campaign' might typically be associated with marketing, rather than learning, but it turns out the two actually have quite a bit in common.

The COVID-19 pandemic has likely changed how we shop forever. And with the huge surge in online shopping (especially for items we'd never dreamt of buying online - hello Koala!), there's an added pressure and expectation on the delivery process.

Learn how to make customer service your business, and turn customers into raving fans with this epic CX eBook.

Hello and welcome back: it's Part 3 of More LOL = More Learn presented by me, Mark, I-wish-I-was-a-comedian, Eggers. This time we're getting down to business: how can you use humour to make sure your learners keep learning?

GIFs and memes are awesome. But not for the reasons you are probably thinking. I’m talking about gif’d up learning content here!

A hero in the time of toilet paper shortages, Who Gives a Crap has maintained their top-quality product, while delivering on their guarantee that no subscriber would run out of toilet paper.

In this instance, the company turned the blame for a poor job done back onto me - the customer! Not a great way to create raving fans of their business...

Those of us in L&D can learn a lot from the way satirical news shows engage and educate their audiences. Let's talk about it.

How is Yarno different from an LMS? Well..for start we have average completion rates of over 85%!

The modern worker has less than 24 minutes per week to learn. Microlearning breaks chunks of learning into bite-sized portions that make it easier to learn on the go.

How many times a year should you run training for your team? There's no one-size-fits-all answer, but we do have a bit of a guide to help you work it out.

The more you laugh, the more you learn. I'll prove it to you - with science!