Why customer service soft skills training doesn't have to be so hard
Teaching people how to be more understanding, kind, and charismatic isn't as hard as you think...
The ultimate Aged Care Standards factsheet 2019
Reading through the new Aged Care Standards can be confusing. That's why we've put together this factsheet that has all the important stuff in one place for you.
Why we said no to VC funding
The decision to forego VC funding and opt for bootstrapping gave us flexibility, control over our company culture and goals, as well as a few grey hairs.
The forgetting curve and why it's not your fault you can't remember anything from K-12
School seems so long ago, and everything you learnt has disappeared. Was it all for nothing? Perhaps. The good news is, it's not your fault. Our brains have a forgetting curve. Lucky for you, there's a way to reset it.
What the new aged care guidelines actually mean
It's confusing wading through the masses of information about the new mandatory aged care standards. Luckily, Yarno has already gone through it all and figured out exactly what these standards mean, for you.
Yarno – starting a conversation
Engaging your team in training is one thing, trying to keep the conversation going is a whole other ball park. So, how do we do it at Yarno?
Instructional design: what it is, what's wrong with it, how to do it right
Instructional Design has a few problems: the limitations of Powerpoint, the failings of most education systems to impart knowledge in a way that helps anybody actually learn. However, perhaps it's biggest problem is that people don't actually know what it is.
The gift and the burden of continuous learning
It might be a hassle, but continuous learning is how you keep your mind sharp and your career progressing (and it may even ward of the robotic revolution for a while, too).
AI can speed up your learning, but will it save you time?
Artificial Intelligence has a lot of promise for productivity - we'll learn faster, get through more content, technology will evolve more and more at faster and faster rates. The question is though, does increased efficiency mean increased leisure time?
