Training that shows up in your numbers
Yarno capability campaigns turn a few minutes a day into lasting knowledge for frontline teams and tie it to the metric leadership asked you to move.
Capability is more than just completion
Your team did the training. The course shows as complete. Yet, six weeks later, the same mistakes show up on the shop floor, on the road, or on site.
Most training is delivered once and forgotten within days. For frontline teams who can't step away for an hour of e-learning, it often isn't delivered at all.
Leadership wants the gap closed and they want to see it in the numbers.
Microlearning drives engagement and results
Yarno delivers learning via a gamified microlearning quiz. A few minutes a day, on any device, with teams competing on a leaderboard. Yarno's embed campaigns engage learners and build knowledge over weeks.
Embed campaign
Embed campaigns run over a few weeks, using short, sharp multiple-choice questions with detailed explanations (providing instant feedback), engaging content, and leaderboards to promote team-against-team competition.
Build knowledge that lasts
Learners get a few new questions each day over two to three weeks. Questions come back a few days later, so knowledge is recalled until it sticks. This is spaced repetition, the most reliable way we know to beat the forgetting curve.
Best for
- Induction and onboarding
- Product and sales knowledge
- Safety and technical processes
- Anything where lasting behaviour change is the goal
How we build capability that lasts
Every campaign follows the Yarno Playbook, a method we've refined over ten years with Australian organisations. You're not handed software and left to it. A Yarno learning expert works with you at every step.
What needs to change on the job: sales, NPS, claims, incidents, or your team's confidence?
Questions are written for your business, using our learning team's expertise.
Want to build knowledge over weeks? An embed campaign will ensure your learning sticks.
Review campaign confidence uplift, real-time dashboards, and a post-campaign report you can take straight to leadership.
How Supercheap Auto lifted sales and NPS
Supercheap Auto
Supercheap Auto used Yarno to lift product knowledge and customer service across its stores. Like-for-like sales grew 60%, and NPS rose 9 points in six weeks.
increase in like-for-like sales
NPS increase in 6 weeks
of stores exceeded their sales targets
More customer results
Average campaign completion rate (against 15% for online courses)
increase in like-for-like sales at Supercheap Auto
reduction in damage claims at Kent Removals & Storage
fewer dropped trailors at Ron Finemore Transport
More fantastic customer results
60%
increase in like-for-like sales at Supercheap Auto
41%
reduction in damage claims at Kent Removals & Storage
89%
average campaign completion rate (against 15% for online courses)
66%
fewer dropped trailors at Ron Finemore Transport
Questions that come up
We already have an LMS. Why do we need Yarno?
Yarno doesn't replace your LMS. Your LMS delivers the course. Yarno makes sure the knowledge sticks afterwards, and shows you who understood it. They sit side by side.
Is this another platform for IT to manage?
Not to get started. Most rollouts begin with a CSV upload or an email or SMS invite, with no HRIS sync or single sign-on needed. Integrations are there when you want them, not as a precondition.
How much time does it take learners?
A few minutes a day, on any device. It fits around shifts, deliveries and customer peaks, so no one comes off the floor for an hour.
How do we prove it worked?
You set the measure up front. Confidence surveys before and after each campaign, real-time dashboards and a post-campaign report from your learning expert give you evidence to take to leadership.
Who writes the content?
We build it with you, in your voice and about your business. If you need content designed from scratch, Yarno Studio can do that too.
How long before we see results?
Engagement shows from the first week. Behaviour change and business results take longer. That's why most customers run a program of campaigns over the year, not a single one.
Let's talk about the gap you've been asked to close
Tell us what needs to change in your team, and we'll show you how a capability campaign would tackle it.
Awards
Best use of gamification for learning
Best use of technology for learning
L&D provider of the year
Best use of technology for learning
Best use of gamification for learning