Mark Eggers
Traditional learning methods are failing: How new techniques can succeed
Yarno co-founder, Mark Eggers, shares his insights on the learning landscape with Inside Retail Australia.
Unlocking motivation in workplace learning: a playbook for L&D managers
We get into the nuts and bolts of motivation and how L&D managers can harness both intrinsic and extrinsic motivation to create better learning experiences for employees (and in turn, get better business results).
Why you should invest in developing power skills in the workplace
Human-centred skills like communication, leadership, critical thinking, and emotional intelligence should be, according to industry leader, Josh Bersin, described as 'power skills'.
Dyers Distribution testimonial
To create a safe working environment for their staff, Dyers makes sure they're staying on top of their compliance training. No job's too important that it can't be done safely!
Crown Coaches testimonial
Crown Coaches uses Yarno to close skills gaps across drivers at 3 different depots. For Crown, our microlearning campaigns are an easy way of getting the same consistent message across to all their staff, who are spread throughout Victoria.
How to approach your learning campaign like a marketing campaign
At Yarno, we like to call our microlearning modules 'campaigns' - so I describe our learning model as a ‘campaign-based’ approach. The word 'campaign' might typically be associated with marketing, rather than learning, but it turns out the two actually have quite a bit in common.
More LOL = More Learn II or why we learn more from satire than real news
Those of us in L&D can learn a lot from the way satirical news shows engage and educate their audiences. Let's talk about it.
What is last-mile delivery and why is it so important?
The COVID-19 pandemic has likely changed how we shop forever. And with the huge surge in online shopping (especially for items we'd never dreamt of buying online - hello Koala!), there's an added pressure and expectation on the delivery process.
The FOREfront guide to epic customer service
Learn how to make customer service your business, and turn customers into raving fans with this epic CX eBook.
Low engagement? Try some more LOL in your learning!
GIFs and memes are awesome. But not for the reasons you are probably thinking. I’m talking about gif’d up learning content here!
More LOL = More Learn III: all teachers are entertainers
Hello and welcome back: it's Part 3 of More LOL = More Learn presented by me, Mark, I-wish-I-was-a-comedian, Eggers. This time we're getting down to business: how can you use humour to make sure your learners keep learning?
Epic CX: Who Gives a Crap?
A hero in the time of toilet paper shortages, Who Gives a Crap has maintained their top-quality product, while delivering on their guarantee that no subscriber would run out of toilet paper.