
Eliza Scott
Eliza is a customer success guru. She loves a good bit of competition, is a Yarno step-challenge winner and came runner-up in the Yarno-Olympics.
Posts by Eliza Scott

Culture
Your comprehensive guide to building a fantastic communications plan
Giving visibility to Yarno across an organisation prior to launch is crucial to ensuring immediate engagement with the tool and the realisation of value.

Author
Eliza Scott
3 min read

Customer service
How we're using customer experience testing to level up the Yarno platform
We're currently working to create more 'delight the customer' moments by making getting set up on the Yarno platform as easy as possible.

Author
Eliza Scott
4 min read

Customer service
A Customer Success Manager's tips to turn customers into raving fans
Customer centricity is how you turn customers into raving fans. Read on for some practical customer-centricity tips.

Author
Eliza Scott
3 min read

Learning
Do you know what your people don't know?
You don't know what you don't know, until you know...ya know? Unless of course, you have Yarno to tell you.

Author
Eliza Scott
3 min read